Failsworth Post Office
Post Offices
Upgrade this listing
Website |
0161 684 8898
Unit 3 Failsworth Shopping Precinct, Sissons Street, Sisson Street, Failsworth, Manchester M35 0FF, UK
Opening Hours:
Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 12:30 PM
Sunday: Closed
Area Served:
Within 4 miles (6.4km) of Unit 3 Failsworth Shopping Precinct, Sissons Street, Sisson Street, Failsworth, Manchester M35 0FF, UK
Get more exposure
Google Rating: 3.4 out of 5 stars (38 total ratings)
1 Star
The staff in this post office are the most rude people I have ever come across in such a setting. Customer service levels are 0. These staff members could do well with being reminded that manners cost nothing and neither does a simple hello or goodbye. Sharon is of course the only exception to this. She is lovely to deal with, polite and professional. Good for her for keeping up such a great attitude when surrounded by these miserable people. It must be draining for her. I’ve paid my last visit to this post office and I encourage others to seek an alternate branch where your business will be appreciated.
Thursday 28th March 2024
1 Star
Extremely rude to customers. There has been many comments of how rude the staff are on Facebook - Failsworth Matters group, since it was taken over. Many of these people say they now use the Post Office on Lord Lane instead, as they are extremely nice.
Wednesday 31st January 2024
5 Star
Truly Helpful Indded, I was seeking help in filling and taxing my new bought car and the Blond Lady( sorry don't have a name ) from there, was indeed very helpful and polite in my quest. All done fast and explained to me the entire process also. Highly Recommend
Thursday 23rd November 2023
1 Star
Extremely rude woman serving today. Miserable face, doesn't say a word, barely looked at me and when I said bye there was just silence. I was being polite considering the cold reception from her so no idea what her problem is but if she doesn't like being there interacting with people then she shouldn't be in a customer facing job. I would have said something if I wasn't worried what she would do to my parcels. Will be going to a different post office from now on.
Saturday 26th August 2023
1 Star
Very rude staff! I had a parcel dropped off to this post office over 10 days ago from a customer I brought goods from! After not receiving my parcel I tracked my parcel through Royal Mail which showed the parcel is still sitting at failsworth post office, after speaking to a very rude lady who had no patience and didn’t want to help! told me to ring Royal Mail as it wasn’t her problem! Then hung the phone up on me! I then rung back and spoke to another very rude lady who advised me that they leave parcels on the side and if they are busy and it could of been took by someone. This is a beach of the data protection act. After advising the lady of this and advising her I was recording the phone call she also then hung up on me! Great customer service. I would advise anyone against sending there parcels to this post office they are extremely unprofessional, and rude. Unless you want your address being exposed to the public and your parcels sitting on there counter for anyone to take. I will be taking this further so I look forward to speaking with you both soon. And as discussed I have recorded phone calls from the lady stating they leave parcels on the side for people to take when times get busy. Great job
Tuesday 24th January 2023