Hello Hotel Manchester

luke smith
5 Star
The rooms are spacious, the beds even more so. The grab and go breakfast is really good. All of the staff are really helpful and friendly, willing to help when asked. Not had a stay like this for a while anywhere.
Friday 29th March 2024

Brandon Cheung
3 Star
Travelled with my partner and our 13-month-old daughter. The hotel was alright, but considering the cost and location, I expected a bit more. It was reasonably clean, giving me enough confidence to let my daughter crawl around without too much worry. However, the worn-out furniture and walls gave a dirty feeling but after wiping the surfaces and little to no dirt showing, I was a little more confident. Breakfast was a bit of a let down. My bad for assuming it would be a full English or something similar, like in other chain hotels. It wasn't the worst breakfast, but the "breakfast included" tag raised expectations. There was no clarification during booking, so I've shared a pic of the menu for anyone interested. The restaurant in the images isn't the hotel's; it's next door, and though the hotel offers a discount, it's not included. We had options 1 and 4, and our little one settled for buttered toast. Surprisingly, the sausages and bacon were good, and my partner thought they might be Richmond vegetarian sausages in hers. Don't expect much regarding breakfast when booking here. The wall-mounted hairdryer was barely hanging on, falling off with a simple touch, which happened multiple times during the night. I could also hear every footstep from the person upstairs, luckily not bothering my daughter's sleep but annoying for my partner and I. On a positive note, the free travel cot provided was clean and sturdy and the customer service was splendid. Considering the price and distance from the centre of Manchester, the hotel could offer better facilities. A strong suggestion though is to remove the restaurant images (as it's not technically part of the hotel) or clarify that breakfast is more of a "grab and go" (on the Expedia site that is, I've seen that their official website states it is a grab and go breakfast) than a restaurant-style experience. All food situations for that matter, much more detail and clarification could be provided on Expedia, which is where I booked.
Sunday 25th February 2024

Chiara Saccucci
2 Star
The rooms are not soundproof andn everything can be heard, especially if on the ground floor from above. The guests are usually coming back drunk from the bar next door and let in to disturb other people sleeping, breakfast is awful and served in a bag..
Sunday 17th March 2024

Natalie Hosseinpour
1 Star
This place is unaccommodating, they are not useful or helpful in any way. I arrived early, they would not give me any early check in at all. There is no late check out at all. Their rooms are very old and uncomfortable. Everything is old in hotel. The reception is terrible, they don’t help you. Their phones dont call down at all, so you would have to walk down. I wanted a twin bed instead they gave me to single beds. When I booked from Expedia it says 2 twin beds but these are singles. Because they have no phone to call down I just was figuring everything out and didn’t go down for just an hour then they said they wouldn’t switch my room. I have never heard of anything like it. This hotel is very bad and I don’t recommend anyone staying here.
Thursday 8th February 2024

劉芷含
1 Star
Hotel is so old. The toilet doesn’t work properly; handle has to be pressed 7-8 times for flushing. They use physical key, without a 2nd lock available, feeling like anyone can easily break in. There’s no outlet near the bed. The bed light and room light are controlled by the same switch with another switch doing nothing, likely due to improper wiring.
Thursday 1st February 2024